Terms of Service

1. Acceptance of Terms

By accessing or using Splitsense (“the Service”), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service. These terms apply to all users, including free and paid accounts.

2. Description of Service

Splitsense is an AI-powered conversion optimisation platform that connects to your landing pages, generates content variations, runs A/B experiments, and delivers performance insights. Features vary by subscription plan.

3. Account Registration

You must create an account to use Splitsense. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. You agree to provide accurate information and to notify us immediately of any unauthorised use.

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any regulations.
• Attempt to gain unauthorised access to any part of the Service or its infrastructure.
• Use the Service to distribute spam, malware, or harmful content.
• Resell, sublicense, or redistribute the Service without prior written consent.
• Reverse engineer, decompile, or disassemble any part of the platform.

5. Subscription and Billing

Paid plans are billed on a monthly or annual basis as selected at checkout. Subscriptions renew automatically unless cancelled before the renewal date. All fees are non-refundable except where required by applicable law. We reserve the right to change pricing with reasonable notice.

6. Intellectual Property

Splitsense and its underlying technology, design, and content are owned by us and protected by intellectual property laws. You retain ownership of your own content and data. By using the Service, you grant us a limited licence to process your data solely to provide the Service.

7. Third-Party Integrations

The Service may integrate with third-party tools and platforms. We are not responsible for the availability, accuracy, or practices of any third-party service. Your use of third-party integrations is governed by their respective terms.

8. Disclaimers

The Service is provided “as is” without warranties of any kind. We do not guarantee specific conversion improvements or business outcomes. Results vary based on your website, traffic, and market conditions. We disclaim all warranties, express or implied, to the fullest extent permitted by law.

9. Limitation of Liability

To the maximum extent permitted by law, Splitsense shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount paid by you in the three months preceding the claim.

10. Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms. You may cancel your account at any time through your account settings. Upon termination, your access to the Service will cease and your data may be deleted in accordance with our Privacy Policy.

11. Changes to Terms

We may update these Terms of Service from time to time. We will provide notice of material changes via email or within the platform. Continued use of the Service after changes take effect constitutes acceptance of the revised terms.

12. Contact

For questions about these Terms of Service, please contact us at legal@splitsense.ai.