Privacy Policy

1. Introduction

Splitsense (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

We may collect the following types of information:

• Account information: Name, email address, and password when you register.
• Usage data: Pages visited, features used, and interactions within the platform.
• Website data: Information from the landing pages you connect to Splitsense for optimisation.
• Payment information: Billing details processed securely through our payment provider.
• Communications: Messages you send us via support or email.

3. How We Use Your Information

We use your information to:

• Provide, operate, and improve the Splitsense platform.
• Run A/B experiments and deliver optimisation results on your connected pages.
• Send product updates, billing notices, and support communications.
• Analyse usage patterns to improve our services.
• Comply with legal obligations.

4. Data Sharing

We do not sell your personal data. We may share information with trusted third-party service providers who assist in operating our platform (e.g. hosting, payment processing, analytics), subject to confidentiality agreements. We may also disclose information where required by law.

5. Cookies

We use cookies and similar tracking technologies to enhance your experience, analyse usage, and support our experiment infrastructure. You can control cookie preferences through your browser settings, though disabling cookies may affect platform functionality.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us at privacy@splitsense.ai.

7. Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict certain processing.
• Data portability.

To exercise any of these rights, contact us at privacy@splitsense.ai.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the platform. Continued use of Splitsense after changes constitutes acceptance of the updated policy.

10. Contact

If you have any questions about this Privacy Policy, please contact us at privacy@splitsense.ai.